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Getting to grips with the new ISO 9001:2015 standard
With all the talk about the new ISO 9001:2015 standard it is hard to know where to start. But a good starting place is to understand the 7 guiding principals.
in the previous standard there were 8 principals, these have now been replaced by 7 - these are similar but not quite the same!! So its worth spending a bit of time getting your head around them.
The 7 new principals are:
- Customer focus
- Engagement of people
- Process approach
- Evidence based decision making
- Relationship Management
For more information see our comprehensive page on the 7 principals, which looks at the rational, Click here